Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing a product, if you have other questions,
please just fill out the contact form on this page.
No. You can rest assured that when you invest in our candles, they are toxin free due to the high-quality materials we use to craft your candle.
Orders cannot be changed once they are placed and can only be cancelled within 24 hours. After 24 hours orders cannot be cancelled.
Our candles should not be burned for more than 3 hours at a time and should never be left unattended. Please burn responsibly as we are not liable for damages and/or injury.
As previously mentioned, please do not burn your candle for more than 3 hours at a time. Before each burn, be sure to trim the wick down to 1/4 in for the best burn possible.
As always, burn responsibly as we are not liable for damages and/or injury.
Due to the impacts of COVID-19 shipping transit times may be slower than usual due to carrier delays. However please allow 3-5 days after placing your order before you look for a tracking number. For more information on our shipping times please see our Shipping Timeline.
Yes, on unused merchandise within 30 days of the original purchase date. For full details refer to our full return policy
All of our candles are carefully crafted in Georgia within the United States of America.
No. At this time we are practicing social distancing and are an online candle boutique only. Stay tuned in via social media and our newsletter for more updates.
Yes. Please email us with your request and we can confirm/provide a custom quote.
Yes! We have had the pleasure of working with businesses in many industries. Please visit our wholesale page for orders of 15 candles or more.
Due to the effects of COVID-19, please allow up to 72 hours before expecting a response.