The Ambient Wick™ brand Candle Care Kit helps you get the most longevity out of your candle and properly care for the environment your candle lives in. The essentials kit helps ensure the fragrance in your atmosphere lasts longer by reducing the negative scent and effects caused by the smoke when you blow out your candle (which you should never do!). In addition, trimming your wick is the key to a long-lasting candle and your wick should be trimmed before each burn.
Currently, we only ship orders within the United States of Amercica and there is a flat rate cost of $6 for shipping. Orders over $40 ship free!
Processing + Shipping Timelines
Most candles are made-to-order so please allow 3-5 business days for processing before checking for your tracking number.
You will receive your shipping confirmation email from Sendle as soon as a label is created for your order, and the tracking status of your shipment may take up to 24-48 hours to update once a label has been created. Please ensure that your shipping information is correct at checkout. We are unable to promise that changes can be made after the order is placed, but if we can, keep in mind that shipping confirmation email may not reflect this information.
Once a package is shipped, the tracking information is in the hands of the carrier and is outside of our control. We are unable to replace missing or stolen packages.
Exchanges and Returns
We accept returns and exchanges within 30 days of your purchase date (proof of purchase required) on unused merchandise with the original packaging in tact. You can initiate a return or exchage through our returns center. Refunds are issued as store credit only. You can review our full return policy here.